Help and Emergency Response (H.E.R.)

Address

P.O. Box 2178
Portsmouth, VA 23702

(757) 485-1445

www.hershelter.com/

AKA:

HER Shelter

Description:

Help and Emergency Response, Inc. provides leadership, advocacy, and resources to survivors and communities affected by Domestic Violence, Sexual Violence, Stalking, and Human Trafficking.

The work of Help and Emergency Response, Inc. will create a safe and prosperous future for all through awareness, services, and training for lasting change in the communities we serve.

The HER shelter currently offers the following services:
---24 Hour Hotline
---Emergency Shelter for households in IMMEDIATE and IMMINENT Danger
---Youth Program
---Court Advocacy

HER Shelter able to assist with all genders.

Intake Process:

All services are accessed through the HER Shelter's 24 hour hotline.

Languages:

For Spanish Version of Website: https://translate.google.com/translate?hl=en&sl=auto&tl=es&u=hershelter.com

Handicap Accessible?

Yes

Is Shelter?

Yes

Date of Official Change:

February 16, 2023

Wishlist:

See their website for details.

Address Listings

P.O. Box (Primary)

P.O. Box 2178
Portsmouth, VA 23702

Phone Numbers

24 hour Hotline

(757) 485-3384

Geography Served

    If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

  • Virginia
    • Chesapeake City County
      • Portsmouth City County
      Edit Service DetailsClick here to see this service (RP-1500.1400) and related services within the Service Tree.

      Special Notes/Funding

      30-day emergency shelter for domestic violence victims as well as their children. The HER Shelter can house up to 42 individuals at one time in their 15 room, six bathroom facility. They provide in-shelter meals set by the requirements of the USDA Food Programs.

      Availability

      Demand for the shelter is very high and there is a waitlist.

      Required Documents

      Required documentation varies from client to client. HER Shelter staff will make the necessary determinations during their intake.

      Eligibility

      ---Clients can be male or female. ---Clients need to be experiencing or fleeing Domestic Violence ---Male clients will be housed in offsite hotel ---Clients should be from Chesapeake or Portsmouth, but the Shelter will make exceptions ---The shelter can accommodate out of state clients on a case by case basis

      Fees

      All services are offered free of charge.

      Intake Procedure

      Interested clients need to call the 24 Hour Hotline and participate in a 10-15 minute assessment. There is a waitlist for shelter. Clients placed on the waitlist must call every day to maintain their status. Clients in immediate danger will take priority over others.

      Languages

      English is the only language spoken by the staff, but some volunteers do speak Spanish.

      Geography Served

        If a location is grayed out it means that only certain areas within it are covered. The areas with complete covereage are listed in black.

      • Virginia
        • Chesapeake City County
          • Portsmouth City County
          Edit Service DetailsClick here to see this service (BH-1800.1500-100) and related services within the Service Tree.

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